Animatronic Dinosaur FAQ
Absolutely! Our animatronic dinosaurs are designed to thrive outdoors. They are fully waterproof and weatherproof, making them perfect for outdoor display. Whether it's scorching heat or freezing cold, these incredible creations can handle it all. Their advanced engineering ensures that all functions remain operational in extreme temperatures ranging from -30 to 40 degrees Celsius. This means you can enjoy the captivating presence of these prehistoric marvels in your outdoor exhibits, parks, or events without worrying about the weather.
For shipping, large animatronic dinosaurs are carefully disassembled to fit into containers. Upon arrival, customers can easily reassemble them using the installation tools and detailed manual we provide. Additionally, our Animatronic Dinosaur Manufacturer installation team is available to offer on - site setup and maintenance training services, ensuring a seamless experience.
Our animatronic dinosaurs are built to last. With proper maintenance, they can endure for many years. In fact, based on feedback from our early customers who purchased their dinosaurs back in 2010, many of their units have been in continuous use for over a decade.
We offer free customization services for our animatronic dinosaurs, including sizes, colors, movements, sounds, and logos. Production typically takes 3 - 4 weeks. We will confirm each step of the process with you before moving forward. Check out our custom products list!
We provide a 24 - month warranty and lifelong maintenance service for our products. With a strong focus on after - sales support, we include extra spare parts and tools in every shipment. Whether your product is still under warranty or not, we will respond to your inquiries promptly and offer effective solutions to get it working properly as soon as possible.
Each animatronic dinosaur comes with a complete set of free accessories, including a control box, infrared sensor and remote control, speaker, rockery cover, cables, fuses, and other related parts and tools.
We offer diverse delivery options, including ocean, air, rail, express, and land transport. You can choose to pick up goods from our factory or have them delivered to your country’s port. Most customers prefer door - to - door delivery. We will customize the best transportation plan based on your budget and timeline.
After the customers have confirmed the final product list, we will promptly provide a detailed shipping quote for their reference. This quote will take into account various factors such as the packing sizes of the items, the chosen shipping method, the destination address, and the specific delivery terms. This comprehensive approach ensures that our customers have a clear understanding of the shipping costs and logistics involved, allowing them to make informed decisions and plan accordingly.
Our standard lead time, from the moment you place your order to the time of shipment, is typically 4 weeks. However, we understand that some customers may need their animatronic dinosaurs as soon as possible. If you require a faster delivery, we recommend opting for in - stock items, which can be shipped immediately. Alternatively, we are also willing to work overtime to expedite the production process and get your order completed and shipped more quickly. Please let us know your specific requirements, and we will do our best to accommodate your needs.
We offer flexible payment options to ensure a convenient and seamless transaction process. Both bank transfers and credit card payments are accepted. For your convenience, we require a 50% deposit to secure your order. The remaining balance will be due before shipping, once you have confirmed that the final product meets your specifications. This approach ensures transparency and mutual satisfaction throughout the entire process.
Our animatronic dinosaur is designed to offer unparalleled versatility and convenience. It can be powered seamlessly by either electricity or storage batteries. Equipped with a universal plug, it is compatible with a wide range of voltages and frequencies used across the globe. This feature ensures that users can enjoy a hassle - free experience, regardless of their location. Whether you are setting it up in a local museum, an international exhibition, or even in a different country, our animatronic dinosaur is ready to bring the thrill of prehistoric times to life without any power - related concerns.
